Tenant - Emergency Repairs

Urgent Maintenance Instructions

Please see list below of what constitutes an urgent repair under the Residential Tenancies Act

  • A burst hot water service
  • A blocked or broken toilet system
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of any essential service provided by the landlord or agent for hot water, cooking, heating or laundering
  • A failure or breakdown of gas, electricity or water supply
  • Any fault or damage that makes the rented property unsafe or unsecure
  • An appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted.
  • A serious fault in a lift or staircase in the rented premises.

Urgent Maintenance Tradespeople Contact Details:

  • Emergency & Urgent Maintenance Contacts

    Plumbing

    • PMG Plumbing – Pascale: 0410 775 249
    • Wisdom Plumbing – Elie: 0424 939 392

    Electrical

    • Giulec Electrical – Domenic: 0404 295 012
    • Moonlight Electrical – Alanis: 0401 019 632

    General Maintenance

    • Lamassu Handyman: 0449 529 470
    • ACS Maintenance & Cleaning:
      • Cleaning – Ramina: 0492 926 223
      • Maintenance – 0431 755 588

    Carpet Flooding / Carpet Cleaning

    • Lawrence – The Steam Cleaning Professionals (Alex): 0410 690 874
    • ACS Cleaning & Maintenance (Ramina): 0492 926 223

    Roofing

    • Oz Roofing – Rodney: 0412 330 870

    SES (State Emergency Service)

    • 132 500

    Glass Repairs

    • Liverpool Glass: 9607 6566
    • For basic glazing, you may also contact the general maintenance contacts listed above.

    Locksmith

    • Xtreme Locksmiths: 0404 804 444
    • Anytime Locksmith: 0478 779 984

    Smoke Alarms

    • Smoke Alarms Australia: 1300 125 276

    Emergency Services

    • Police / Ambulance / Fire: 000
    • Police Assistance Line: 131 444
    • Crime Stoppers: 1800 333 000

    Strata Buildings (Common Areas)
    For issues such as lift faults, garage doors, and shared services, please contact your building’s strata managing agent or emergency contacts via their website.